Frequently Asked Questions
Geographically we make deliveries to England, Wales, Scotland and Northern Ireland. Sadly we are unable to deliver to The Channel Isles, The Shetland and Scottish Isles or the Republic of Ireland. Due to shipping provider constraints, unfortunately, Packages to Northern Ireland & some Scotland postcodes will now take 2 working days on our next day / expedited service.
What Shipping Methods Are Available?
We use Royal Mail so shipping methods may vary.
How long will my delivery take?
We offer next day delivery on some orders – but, this is dependent on your location and when you order. Most orders will take 2 working days unless the option for next day delivery is made available.
We accept all debit and credit card payments through STRIPE or Paypal.
Orders & Returns
Simply select your goods, add to basket and checkout. Your order will be processed the same day.
Do I need an account to place an order?
You can checkout as a guest or create an account. Having an account is not mandatory.
How do I place a return?
Despite our best efforts if you are unsatisfied with your purchase, we provide a no quibble returns policy for any items returned, un-opened & undamaged, within 14 days – please contact our customer care team to assist you with anything on: 0203 011 1011 OR firstname.lastname@example.org All credits are made to the credit or debit card used to make original payment.
While we try our absolute best to get your bottle to you in 1 piece, we understand that occasionally the odd bottle here & there may break in transit. We will credit you for all breakages reported within 24 hours of their arrival & arrange for a replacement to be sent to you ASAP – again please contact our customer care team for more information.